Published: 15/07/2020
Our primary concern is the health of our colleagues, clients, customers and our community, we have prepared for this by establishing new methods of working in line with government guidelines. We are not medics but we want to do all we can to keep the property market moving forward safely.We have implemented changes in working practices to minimise the risk of infection. We have established best practices to ensure that we are the safest property services company to interact with in south east London. We already have Cyber Essentials certification (https://www.ncsc.gov.uk/cyberessentials/overview) and are now focused more than ever on safe social interaction allowing business to be transacted in confidence.
This includes but is not limited to:
- Reverting to our 50:50 workforce split working from home on and off that were in place prior to lockdown
- Daily employee health and wellbeing checks and temperature monitoring
- Frequent hand washing
- If any colleague is isolated, a thorough return to work check list is completed to ensure wellbeing
- Thoroughly washing or sanitising hands prior to any interaction
- Installing hand sanitiser pumps in all offices for staff and public use
- Asking clients and customers to disclose their wellbeing prior to any valuations or viewings
- Maintaining social distancing guidelines at all times
- Ensuring our offices are compliant with social distancing measures
- Maintaining optimum hygiene levels in public/communal areas
- Practicing respiratory hygiene measures- Catch it, Kill it, Bin it
- Adhering to all government guideline on valuations and viewings including carrying out viewings when properties are vacant Increasing the use of virtual tours and increased photography to allow us to move straight to a ‘second / final viewing’
- Availability of PPE for added protection and reassurance
- Extensive internal and external COVID-19 policies and practices
- Staying updated and informed