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 COVID - 19 Update from our Chief Executive: 22/05/2020

2 weeks in and we are experiencing pent up demand

Hygiene Optimised – safely back to work

As a family run company for over 40 years, our continued priority is the safety and wellbeing of our colleagues, clients, customers and the whole of our local community. I do hope you are all keeping safe and well during this time.

We were delighted and felt privileged to open our offices on Wednesday 13th May. Our core team have worked hard through the 7 week lockdown establishing thorough policies and best practices to ensure a safe return to work for all. As the market leader, we wanted to do our bit to ensure that business can be transacted in confidence – we were and are fully ready.

We are a close team of mature and responsible property professionals who have embraced our enhanced hygiene policies to protect our contacts. The local community can feel comfortable engaging with us and we will explain the new practises and put you at ease.

Since we opened our doors 2 weeks ago, we have been busy concluding transactions that have spanned the lockdown period and further carrying out valuations and viewings. We are adopting new practices to further empower our clients and customers - in particular the use of professional video tours, which deliver efficiencies by better informing the interested party regarding the property and hence reducing viewing numbers. We are also willing and able to use video calling (Facetime, WhatsApp, Zoom) to engage with new clients and customers.

Our comprehensive primary data and feedback shows a strong appetite both in sales and lettings – Pedder website hits are hitting Q1 2020 levels which is reflected on our listings on Rightmove and Zoopla.

Please visit our specific ‘COVID – 19 LATEST’ webpages  – we continue to refine its content.

We are committed to doing our very best to safely get our country and local community moving again.

Wishing you all good health.

With my best wishes
Alex Pedder
Chief Executive